Talking about mental health either to seek support or to offer it can feel intimidating, but it is also one of the most caring and courageous conversations we can have. We may want to talk about this because we need support, or because someone we care about is reaching out. Having guidance from the best therapist online India can also make these conversations easier, as professionals emphasize the importance of empathy, timing, and language in reducing stigma and fostering understanding. Studies by Corrigan and Watson (2002), Pescosolido and Martin (2015), and Rüsch, Angermeyer, and Corrigan (2005) offer valuable guidance on how we can approach these discussions effectively. 

  1. Recognize the role of stigma in mental health conversations

    Stigma is a powerful social phenomenon that shapes how people perceive and respond to mental illness (Corrigan & Watson, 2002). Negative stereotypes and misconceptions can create barriers to open communication and support. Understanding that stigma often leads to shame, secrecy, and social distancing helps explain why these conversations might feel difficult. You can read more about this in our blog: “Mental health stigma in the Indian context: Why it matters”.

  2. Prepare the ‘where’ and ‘when’ before having the conversation

    It is important to prepare yourself before the conversation as often it may be a tough and overwhelming one. Select a calm, quiet, private and safe place where distractions are minimized. Corrigan and Watson (2002) emphasize that people are more receptive to discussing sensitive topics when they feel emotionally safe and not pressured. Timing also matters, so try to have the conversation when everyone is calm, and able to listen thoughtfully.

  3. Use clear, personal, and non-accusatory language

    When sharing your experience, it helps to speak from your own perspective and use “I” statements. This reduces the chances of triggering defensiveness or stigma-related judgments (Rüsch et al., 2005). For example, saying “I have been struggling with anxiety lately” or “I’ve been feeling really overwhelmed lately, and I think it’s impacting my mental health”. Using these “I” statements can open up the door to empathy.

  4. Be prepared for a range of reactions

    Family and friends may respond in different ways, influenced by their beliefs about mental illness and stigma (Pescosolido & Martin, 2015). Some may be supportive, while others might express misunderstanding or discomfort. Corrigan and Watson (2002) remind us that these reactions often stem from deep fear or ingrained stereotypes, rather than from a position of rejection. Being patient in these moments, taking a deep breath, and continuing communication can gradually help in taking the conversation forward, and help reduce stigma within personal relationships. 

  5. Offer information and correct misconceptions

    Sharing accurate information about mental health helps combat stigma and misconceptions. Rüsch and colleagues (2005) highlight that educational efforts focusing on the realities of mental illness such as its biological, psychological, and social aspects can decrease fear and blame. Using analogies from physical illnesses to normalize mental health challenges and reduce stigma, for example: 

    “Most people recover from a cold quickly, but pneumonia can be serious and needs proper treatment. Similarly, emotions like sadness or anxiety that most of us go through can at times become extremely overwhelming and intense when they are long-lasting, and just like physical illness, mental health conditions also benefit from professional care.” 

  6. Set boundaries and express needs clearly

    Let your loved ones know what kind of support is helpful and what is not. This can reduce misunderstandings and prevent minimization of struggles or unsolicited advice (Corrigan & Watson, 2002). For example, saying “I appreciate your concern, but right now I need someone to listen” or “Could you help me find someone to talk to? I might need a ride to my appointment.” Being clear about your needs helps others clarify expectations and offer compassionate and meaningful support.

  7. Be open and encourage ongoing dialogue

    Mental health conversations are rarely one-time events. Pescosolido and Martin (2015) note that repeated, open conversations are vital for fostering understanding. Be open to revisiting the topic as your needs and their awareness evolve. Research also shows that contact with individuals sharing their lived experiences is one of the most effective ways to reduce stigma (Rüsch et al., 2005). Hence, encouraging mutual sharing within families and friend groups helps break down stereotypes and build supportive networks.

How to offer support to someone struggling with their mental health?

Supporting someone else can also feel overwhelming. Here are ways to show you care effectively

  1. Gently express concern

    It can be difficult for one to open up about their struggles in the fear of being disliked, dismissed, or worse- rejected. If you notice someone looks worried, stressed or not ‘like their usual self’- enquire about it. Say something like, “I’m worried about you, do you want to talk about what you’re feeling?”.

  2. Listen actively

    Create a safe and non-judgemental environment for them to share, without trying to fix, advise or solve. This can be done by

    • listening actively and validating their emotions (“That sounds really tough, and I’m here for you”) 
    • paraphrasing what they are saying to show you’re listening (“So what I hear you saying is….”)
    • using sensitive and inclusive language by using phrases such as “person with anxiety,” not “anxious person” or “psycho”.
    • refusing stigmatizing statements. For instance if you hear people make judgmental jokes or remarks, gently say, “That’s not helpful- mental health is just as important as physical health.”

  3. Encourage professional help if appropriate

    A gentle nudge toward professional support can go a long way. Offer help like: “I can help you find a therapist or go with you if that would be easier.” It is also important to reinforce the idea that seeking help takes strength and it is not a sign of weakness.

  4. Offer practical support

    For those struggling with mental health, everyday tasks can at times feel overwhelming. By offering help with day-to-day tasks such as running errands, cooking, or even booking a therapy consultation (with their consent), inviting them for meet ups and social events can have a big impact. 

  5. Respect their boundaries and be aware of your limitations

    Let them decide how much to share and when. If they need space, remind them you’re available when they’re ready. It is also important to understand that you are not a therapist- and that is okay. It also means that you may have some shortcomings in your approach to help them, hence, if the concerns escalate, encourage them to seek professional help and take care of yourself too. 

Talking about mental health and one’s struggles can be difficult but at the same time, it can be empowering. These conversations help build trust, diminish shame, and encourage further dialogue. By choosing thoughtful timing, using heartfelt communication, offering care with boundaries, and inviting professional help when needed, we actively engage in creating compassionate spaces for healing and connection. 

References

Corrigan, P. W., & Watson, A. C. (2002). Understanding the impact of stigma on people with mental illness. World Psychiatry, 1(1), 16–20.

Pescosolido, B. A., & Martin, J. K. (2015). The stigma complex. Annual Review of Sociology, 41, 87–116. https://doi.org/10.1146/annurev-soc-071312-145702

Rüsch, N., Angermeyer, M. C., & Corrigan, P. W. (2005). Mental illness stigma: Concepts, consequences, and initiatives to reduce stigma. European Psychiatry, 20(8), 529–539. https://doi.org/10.1016/j.eurpsy.2005.04.004